Self-Service Kiosks
Convenience is around the corner
Discover our new user-friendly self-service kiosks close to home. These kiosks simplify bill payment, so you can pay quickly – even outside of typical business hours. An easier way to pay your electric bill is just around the corner!
Kiosk Locations
Self-service kiosks can be located at PSEG Long Island Customer Service Centers across Long Island and have 24/7 access.
- Brentwood, 1650 Islip Avenue
- Hewlett, 455 Mill Road
- Hicksville, 175 E. Old Country Road
- Patchogue, 460 E. Main Street Newest Location!
- Riverhead, 117 Doctor's Path
Simplify Bill Payment
- Cash, check, credit or debit cards all accepted. Bank and certified checks are not.
- Make a payment agreement to pay down a balance over time.
- Faster account access with just your phone number or scan the QR code on your bill stub.
- Easy transactions without representative assistance
- Real-time payment confirmation (on-screen, print or email/text)
Payment Plans and Financial Assistance
Frequently Asked Questions
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Yes, you can enter the phone number and that we have on record for you and mailing ZIP code to access the account.
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Yes, the Kiosk supports English and Spanish speaking customers. For Spanish-speaking customers, please touch the "¿Español?" button on the screen.
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If your account is restricted to cash payments only, you will not have the option to make a payment using any other method.
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Besides printed receipts, you can also choose to receive confirmation of your payment via email or text message.
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No. You do not have to make the check out to PSEG Long Island. As long as the MICR line (Magnetic Ink Character Recognition line) on the bottom of your check is readable, the kiosk can accept the payment.
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Yes, you must select "Accept" when prompted.
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You will need: either your Customer ID, Account Number or phone number and billing ZIP code.
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You can call us at 1-800-490-0025 8 AM – 8 PM Monday - Friday to have a representative verify the transaction.
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Please visit psegliny.com/waystopay for all available payment methods.
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Yes, or, you can bring your bill and scan the QR code on the payment stub for a faster look-up.
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No, the kiosk’s cash acceptor can only take one at a time to ensure the quality of the bills inserted.
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There are limits for each type of payment available on the kiosk screen:
- Cash: $9,899.99
- Credit/Debit: $2,000.00
- Check: $25,000.00