My Account. My Way.
Pay bills, check usage, manage account preferences, report an outage, and more. My Account is available 24/7 and works anywhere on any device.
Pay Your Bill Online
It's easy as 1-2-3 to pay with a savings or checking account, credit card, or set up automatic payments with DirectPay.
Analyze Your Energy Usage
Track your energy usage and get tips to save energy and money.
MyAlerts sends you reminders and more by text and email. Manage your alert preferences easily online in your My Account profile.
Outage Reporting and Updates
Quickly report an outage and get status updates on power restoration.
Manage Your Profile
Update your contact information and manage your billing and payment options.
Submit a Meter Reading
It's easy to share your meter reading with us. Simply enter the reading or upload a photo of the meter and we will read it for you.
Understanding Your Bill
Find an explanation of your bill's most important components. Learn what you owe, how much energy you used, and how to pay your bill.
Less paper. More Convenience. Get the same bill you’re used to, now delivered right to your inbox.
Budget-friendly billing. Set your energy budget for the next 12 months.
When we can't access your electric meter, we calculate your estimated energy. Find out how to read your meter and submit the reading to us.
Need your electric bill's notices and inserts? Find them here.
Find programs that help qualified Low-income individuals, Medicaid, and SNAP recipients to pay their electric bills.
Filing a Claim
Get information about filing a claim for loss or damage.
Critical Care Program
This program helps our customers who depend on electric-powered medical equipment.
Friendly Follow Up Program
We've got extra protection to help keep your electric account current.
Peace of Mind Program
If you're experiencing a serious health crisis, we can extend your bill's due date an additional 30 days.
Learn how to read your own meter and send us your reading.
New Electric Service
Find out how to add new overhead or underground electric service.
Building and Renovation
Change existing service or request new service for construction, renovations, and expansions.
Smart meters increase efficiency without increasing cost. Find out how we're modernizing the electric grid.