My Account

My Account. My Way.

Pay bills, check usage, manage account preferences, report an outage, and more. My Account is available 24/7 and works anywhere on any device.

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Pay Your Bill Online

It's easy as 1-2-3 to pay with a savings or checking account, credit card, or set up automatic payments with DirectPay.

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Analyze Your Energy Usage

Track your energy usage and get tips to save energy and money.

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Manage MyAlerts

MyAlerts sends you reminders and more by text and email. Manage your alert preferences easily online in your My Account profile.

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Outage Reporting and Updates

Quickly report an outage and get status updates on power restoration.

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Manage Your Profile

Update your contact information and manage your billing and payment options.

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Submit a Meter Reading

It's easy to share your meter reading with us. Simply enter the reading or upload a photo of the meter and we will read it for you.

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Understanding Your Bill

Find an explanation of your bill's most important components. Learn what you owe, how much energy you used, and how to pay your bill.

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Paperless Billing

Less paper. More Convenience. Get the same bill you’re used to, now delivered right to your inbox.

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Balanced Billing

Budget-friendly billing. Set your energy budget for the next 12 months.

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Estimated Billing

When we can't access your electric meter, we calculate your estimated energy. Find out how to read your meter and submit the reading to us.

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Bill Inserts

Need your electric bill's notices and inserts? Find them here.

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Financial Assistance

Find programs that help qualified Low-income individuals, Medicaid, and SNAP recipients to pay their electric bills.

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Filing a Claim

Get information about filing a claim for loss or damage.

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Critical Care Program

This program helps our customers who depend on electric-powered medical equipment.

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Friendly Follow Up Program

We've got extra protection to help keep your electric account current.

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Peace of Mind Program

If you're experiencing a serious health crisis, we can extend your bill's due date an additional 30 days.

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Meter Reading

Learn how to read your own meter and send us your reading.

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New Electric Service

Find out how to add new overhead or underground electric service.

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Building and Renovation

Change existing service or request new service for construction, renovations, and expansions.

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Electric meter

Smart Meters

Smart meters increase efficiency without increasing cost. Find out how we're modernizing the electric grid.

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