Ways to Report an Outage

woman reporting an outage

Without Power?

We offer a variety of ways to report an outage. Downed wires MUST be called in. Call us 24/7 at 1-800-490-0075.

reporting an outage via text

Report with a Text

Quickly report an outage by texting "OUT" to PSEGLI (773454).

You'll also receive updates on restoration times and when your power is back on. Text "STAT" to receive your outage status on demand, at any time. Register by texting REG to PSEGLI (773454) or through My Account.

Report with our App

Report an outage with the new Outage Tracker, exclusively in the PSEG Long Island app for Apple and Android. Stay informed at each step of the way as we get power back on. Turn on push notifications to have status updates sent to you.

Google   Apple

Social Media Contacts

Report on Social Media

Follow us on Facebook and Twitter for the latest in storm and outage information. Our social media reps are available from 7 a.m. - 11 p.m, Monday - Friday and 9 a.m - 6 p.m. on the weekends. During extreme weather and storm situations, we are on social, 24/7 for the duration of the storm. 

View our social channels

Typing on laptop

Report Online

Report anywhere, any time through My Account or the MyPower map. Not yet registered for My Account, report your outage as a guest! 

Report an outage through My Account | Report as guest

Pay your bill with Alexa

Report with a Smart Home Assistant

Verbally report an outage using your Google Home, Google Assistant or Amazon Alexa app or device. Simply download the PSEG Long Island skill to your device to report an outage, get outage status updates and even storm safety tips.

View our Home Voice Assistants