Financial Assistance Programs
Need Help Paying Your Bill?
Sometimes circumstances make it difficult to pay your energy bill. We understand and help is available. Please call 1-800-490-0025 and speak with a Customer Service representative today.
NYS Electric and Gas Bill Relief Program
COVID-19 Assistance and Resources
COVID-19 has upended all of our lives and created unexpected challenges. If it has created a financial burden for you, help may be available.
Our Consumer Advocates are here to help guide you through various utility assistance programs. Their mission is to help you maintain service, manage energy expenses and make informed decisions. Services are free and confidential. Please call us at 631-755-3407 (Suffolk) or 516-454-4331 (Nassau), Monday - Friday from 8:30AM - 4PM. Customers can also email us at firstname.lastname@example.org to determine your eligibility for a variety of assistance programs.
Home Energy Assistance Program (HEAP)
Get help paying your energy bills, with this federal program. HEAP provides both regular and emergency assistance for qualifying households and individuals.
Household Assistance Program
This program provides a discount on every bill. You may qualify if you receive benefits from select assistance programs, including HEAP, Medicaid, SNAP and others.
Receive a grant for emergency assistance for heating fuel or electricity.
Residential Energy Affordability Partnership (REAP) Program
You may qualify to have energy-efficient lightbulbs or appliances installed in your home at no cost to you. The REAP program helps qualifying individuals find ways to save on energy costs.