New features for a truly balanced bill!
With Balanced Billing, you have the security of knowing the amount of each electric bill for the next 12 months. We'll project the cost of your electric usage for an entire year and divide it into 12 equal payments. Budget your finances without worrying about ups and downs in your electric bill.
At the 12-month mark, you'll pay the same or less...
- If your monthly payment would create an overpayment at the end of the plan year, we’ll reduce it.
- If your plan year ends with an excess balance, it’s rolled over* into the next 12 months. Your year-end bill will be the same amount you were billed all year.
In the example below, two customers have the same annual cost of $1,400 (about $117 per month). For Customer A, the Balanced Billing installment was set slightly over at $120 and for Customer B, slightly under at $110. As you can see, the installments don’t change during the year. In the 12th, or settlement, month here’s what happens to the bill:
Here’s how you’re billed the same or less all year.
- Customer A: A bill of $120 would result in an overpayment, so it drops to $80, just like with the old program.
Once your monthly payment is set at the beginning of the plan year, it will not change during the year.
- Customer B: A bill of $110 brings the total to only $1,320 - short of the actual cost by $80. With the old program, the 12th bill would have suddenly increased to $190. Now, it will stay at $110, with $80 rolled over into the next plan year, spreading it out over 12 months.
* Keep in mind that every time a new plan year begins, it’s based on a new projection of your annual energy costs and may include a rollover. That could lead to a new monthly payment amount.
Frequently Asked Questions
Just let us know. The balance will be included in your next bill.
No problem. If you find that Balanced Billing isn't for you, you can go back to conventional billing at any time. Just pay any difference owed.
I keep track of my usage and I noticed that I'm using a lot less energy than projected. Can my projected usage be changed?
Yes. Just let us know that you would like your bill re-calculated. It is also important to note that we review each account after six months and may adjust the payment amount if there is a significant difference from the initial projection.
No. The last meter reading in the plan year must be an actual reading. This is the only way to accurately compare the amount you were billed to the actual cost of your usage. In addition, an account that is more than 30 days past due will not have a rollover.