Report a Power Outage

In the dark? Text OUT to PSEGLI (773454), report it online, or call 800-490-0075 24/7.

Report Outage Online

View Outages in Your Area

Our interactive map provides real-time updates about outages and restoration.
View Current Outages

Check the Status of an Outage

Text STAT to PSEGLI (773454), check the status online through My Account, or call 800-490-0075
Check Outage Status Online

Before a Storm

Disasters can strike quickly and without warning. Take a proactive approach to stay safe before the storm hits.
Prepare Your Home

During a Storm

PSEG Long Island wants you to stay safe. We've compiled a guide to protect you and your family with helpful tips on:

  • How to keep a power surge from damaging your electronics.
  • Using generators safely.
  • How to track power restoration.
Tips to Stay Safe

After a Storm

You've got your own cleanup to do while we're working to restore your power. Protect yourself, your family, and your property during the cleanup process.

  • Disconnect appliances, equipment, and electronics.
  • Avoid fallen storm debris - especially trees - that may hide downed wires.
  • Treat downed wires as live electric wires - and call us immediately, 24/7, at 1-800-490-0075.
Learn More
 Flashlight, batteries, water, and radio on a table

Storm Safety and Preparation

Preparation is key to restoring electricity quickly when severe weather hits. We're continuously enhancing our Storm Response Plan so you don't stay in the dark.

Learn More

Flood Restoration

When severe weather causes flooding, we may need to disconnect your electric meter or temporarily halt service to your house. We take these precautions to prevent additional damage to equipment or injury to you and our workers

Learn More
Sesame App

PSEG Long Island Visits Sesame Street

We've partnered with Sesame Workshop to create an initiative that encourages families to prepare for emergencies when severe weather occurs.

Learn More

Why tell us your power is out?

Often, we'll already know about your power outage. However, when you call, text, or notify us online, we can follow up with you and keep you updated.

What causes power outages?

Loss of electricity results from many factors, including storms, trees and branches tangling with electric lines, animal contact, accidents, equipment failure and more.