Ways to Report an Outage

woman reporting an outage

Without Power?

We offer a variety of ways to report an outage. Downed wires MUST be called in. Call us 24/7 at 1-800-490-0075.

Typing on laptop

Report Online

To report your outage, simply log into My Account. Not registered? Report your outage as a guest! 

Report as Guest | Report through My Account

Report with our App

Report an outage with the new Outage Tracker, exclusively in the PSEG Long Island app for Apple and Android.

Google   Apple

reporting an outage via text

Report with a Text

Quickly report an outage by texting OUT to PSEGLI (773454).

You'll also receive updates on restoration times and when your power is back on. Text STAT for your outage status. Register by texting REG or through My Account.

Social Media Contacts

Report on Social Media

Follow us on social for the latest in storm and outage info. Our reps are online from 7AM - 11PM, Monday - Friday and 9AM - 6PM on weekends. During emergencies and storm situations, times will vary. 

View our social channels