Frequently Asked Questions
- Who is eligible for the program?
All commercial and residential customers are eligible to participate. Customers who agree to provide a minimum of 50 kW or more can participate directly. All others can enroll through an approved aggregator. - When is the program period and when does PSEG Long Island need customers to participate?
The program runs each year from May 1 – September 30, typically on very hot summer days. A reduction event is typically for three hours, from 4 PM to 7 PM, but is subject to change based on need. - What are the financial incentives and how much could customers earn?
Customers are eligible to receive two incentives. The first, a reservation payment, is based on the amount of energy they have pledged to reduce. There are additional performance payments for any actual electric load reduction. Payment terms for customers participating through an aggregator are defined by the aggregator. Payments will depend on program participation, but to give an example: A customer participating directly with over 50 kW of load relief over the five months could earn up to $40,000 or more. - How are participating customers notified of a power reduction event?
PSEG Long Island will notify direct enrolled customers and aggregators by email at least 21 hours in advance of an event and then again two (2) hours before the event. - How can a customer enroll in the program?
Customers of any load relief amount can choose to participate and enroll through an aggregator. They will advise, oversee, and act as your main contact for notifications and communications. Customers with 50 kW or more of load relief pledged can participate directly without an aggregator. The list of approved aggregators meeting program requirements can be found here. - Are there any costs or risks to participate?
Your forecasted payment is based on your planned/committed reduction and there is no cost to you. However, if you are unable to meet that commitment, you will simply be paid for any demand reduction you are able to provide. The more kW reduced, the greater the opportunity to earn more. There is no special equipment necessary, and we will determine the load reduction during a curtailment period from the existing electric meter. - Can customers use existing on-site generators to make up for the reduced load during an event?
Yes, you may use existing generation as long as it complies with the Commercial System Relief tariff specifications and all local codes. Please reference the electric tariff, which is available on our website.