Press Release

PSEG Long Island Reminds Customers: The Best Time to Make a Plan is Now

National Preparedness Month is a chance for families to think about what to do in an emergency

(UNIONDALE, N.Y. – Sept. 6, 2022) September is National Preparedness Month and PSEG Long Island wants to remind its customers of the importance of preparing for disasters and emergencies. Emergencies can happen at any time and preparing ahead of time helps keep everyone safe.

“We want our customers to think about this year’s National Preparedness Month theme, ‘A Lasting Legacy,’ because the life you’ve built is worth protecting,” said David Lyons, interim president and COO of PSEG Long Island. “The safety of our employees, our customers and our contractors has always been PSEG Long Island’s top priority, and we partner with groups like the United Way to help spread the word. Taking the time to prepare and having a plan limits the negative impact of an emergency.”

PSEG Long Island’s ongoing system improvements and enhancements to the grid help provide electric reliability to Long Island and the Rockaways throughout the year.

Since 2020, PSEG Long Island has incorporated numerous enhancements and upgrades to the electric grid, its systems and its storm processes, including its contingency procedures.

Here’s how customers can prepare for a severe storm and other emergencies:

  • Ensure you have a battery-powered radio and fresh batteries.
  • Check your supply of flashlights, blankets, nonperishable food and bottled water.
  • Create an emergency communications plan.
  • Develop an evacuation plan.
  • Charge your cell phones, tablets and other mobile devices.
  • Make sure to have cash available. Banks may be closed or inaccessible after a storm.
  • Fill up your vehicle’s fuel tank.
  • Bring in unsecured objects and furniture from patios and balconies.
  • Compile a list of emergency phone numbers, including PSEG Long Island’s 24-hour Electric Service number: 1-800-490-0075.
  • Discuss storm and lightning safety with your family. Visit for safety tips, YouTube safety videos and more.
  • Follow PSEG Long Island on Facebook and Twitter for updates before, during and after the storm.
  • Be aware that downed wires should always be considered “live.” Do not approach or drive over a downed line, and do not touch anything it might be in contact with. If a wire falls on or near your car, stay inside the car, call 911 and do not get out until PSEG Long Island de-energizes the line. If you MUST exit the vehicle because it is on fire, jump as far as possible away from the vehicle, with both feet landing on the ground at the same time, and hop or shuffle away.

Stay connected:

  • Download the PSEG Long Island mobile app to report outages and receive information on restoration times, crew locations and more.
  • To report an outage and receive status updates via text, text OUT to PSEGLI (773454) or visit us online at
  • To report an outage or downed wire call PSEG Long Island’s 24-hour Electric Service number: 800-490-0075.
  • Follow PSEG Long Island on Facebook and Twitter to report an outage and for updates before, during and after a storm.
  • Visit PSEG Long Island’s outage information across Long Island and the Rockaways online at

For more information about planning for emergencies, visit

For more information about National Preparedness Month, visit

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PSEG Long Island operates the Long Island Power Authority’s transmission and distribution system under a long-term contract. PSEG Long Island is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a publicly traded diversified energy company.