Prepared for Remnants of Tropical Storm Elsa

PSEG Long Island is committed to working safely to restore any potential power outages and providing excellent service

(UNIONDALE, N.Y. – July 7, 2021) – PSEG Long Island is ready for the first named hurricane of the season to reach our area, forecasted to bring heavy rain and high winds Friday morning. As the remnants of now downgraded Tropical Storm Elsa make its way up the coast, employees are performing system checks and prepping for any potential outages. 

“High winds can send debris flying, topple trees and bring down power lines,” said Michael Sullivan, senior director of Transmission & Distribution at PSEG Long Island. “Employees and contractors are prepared to respond to and restore any outages caused by the storm safely and as quickly as possible.”

PSEG Long Island has additional personnel ready to respond throughout the storm.

PSEG Long Island’s employees have been working nonstop for the past seven years to make the electric infrastructure more resilient to extreme weather. From storm hardening upgrades to ongoing enhanced tree maintenance, the company’s proactive work allows the system to better withstand extreme weather.

COVID-19-related storm processes have been adjusted to continue to keep the health and safety of employees and customers at the forefront, even during these unusual times. 

As part of our physical distancing protocols, we ask that customers remain in their homes when crews are working nearby. If customers must speak with our crews, we ask that they practice responsible physical distancing and remain at least 6 feet away to ensure the health of everyone involved. For more information about how PSEG Long Island continues to live up to its commitments during the pandemic, please visit www.psegliny.com/covid19. 

During this storm, if necessary, PSEG Long Island may use an enhancement to our outage communications process. With this enhancement, customers contacting the Call Center early in the storm will receive a message that personnel are assessing conditions, rather than an estimated time of restoration (ETR). This change will allow crews to assess storm impact before issuing ETRs, thereby increasing the accuracy of the ETR information being provided. For more information about this new process visit https://www.psegliny.com/outages/estimatedrestorationtimes.

Customers should prepare, be cautious and stay alert to their surroundings during and after storms. Review storm preparation tips at https://www.psegliny.com/safetyandreliability/stormsafety. 

Stay connected:

• Download the new PSEG Long Island mobile app to report an outage and receive information on restoration times, crew locations and more
• To report and receive status updates via text, text OUT to PSEGLI (773454) or visit us online at www.psegliny.com/outages 
• To report an outage or downed wire call PSEG Long Island’s 24-hour Electric Service number: 800-490-0075
• Follow PSEG Long Island on Facebook and Twitter to report an outage and for updates before, during and after the storm
• View PSEG Long Island’s outage information across Long Island and the Rockaways online at https://mypowermap.psegliny.com

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PSEG Long Island operates the Long Island Power Authority’s transmission and distribution system under a long-term contract.  PSEG Long Island is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a publicly traded diversified energy company.