PSEG Long Island Storm Update — Monday, February 1, 2021, 9:00 PM
- Heavy snow and strong wind gusts continue in Nassau County, Suffolk County and the Rockaways causing downed trees, branches and wires.
- PSEG Long Island is reporting 5,382 of its approximately 1.1 million customers are currently without service. The vast majority of outages are in Suffolk County at this time.
- As of 8:45 p.m., PSEG Long Island has restored power to more than 11,600 customers.
- Electric service crews are working to restore outages safely and as quickly as possible, and will continue to work throughout the night.
- “The blizzard conditions make working and traveling difficult for our crews to get around and safely respond to any outages,” said John O’Connell, vice president of transmission and distribution. “We will respond as quickly and as safely as possible but ask our customers for their patience and understanding.”
- More than 1,300 line workers, tree trimmers, surveyors and other utility personnel are dedicated to the restoration effort. PSEG Long Island has secured approximately 400 additional line, tree and support personnel from out-of-state to assist with power restoration. The crews arrived Sunday to be ready to work today.
- PSEG Long Island reminds customers that its crews are unable to work in bucket trucks to make repairs in high winds.
- Crews are working to assess damage and make repairs. As we learn more about the extent of the damage, restoration times will be adjusted.
- We know being without electricity for any length of time is a hardship and we thank our customers for their patience as we work through challenging travel and work conditions to restore power.
- In response to the COVID-19 outbreak, we have adapted our storm and safety procedures to follow public health guidelines and industry best practices. We thank our customers for their patience as we operate under these unusual circumstances to safely restore power as quickly as possible.
- Downed wires should always be considered “live.” Stay at least 30 feet away from downed power lines and immediately call 911 to report downed wires.
- Electric current passes easily through water, so stay away from downed power lines and electrical wires. Don't drive over – and don't stand near – downed power lines.
- Downed lines will be hard to see in the snow and can potentially be hidden in standing water. If you encounter large pools of slush or standing water, stop, back up and choose another path.
- To prevent carbon monoxide poisoning, do not run any gasoline-powered generators in a garage or any other enclosed space.
- Download the PSEG Long Island mobile app to report outages and receive information on restoration times, crew locations and more.
- Report an outage and receive status updates by texting OUT to PSEGLI (773454). You can also report your outage through our app, our website at www.psegliny.com/outages or with your voice using the Amazon Alexa or Google Assistant app on your smartphone.
- To report an outage or downed wire, call PSEG Long Island’s 24-hour Electric Service number: 800-490-0075 or use our web chat feature at www.psegliny.com.
- Follow PSEG Long Island on Facebook and Twitter to report an outage and for updates before, during and after the storm.
- Visit PSEG Long Island’s MyPower map for the latest in outage info, restoration times and crew locations across Long Island and the Rockaways at https://mypowermap.psegliny.com/.
PSEG Long Island operates the Long Island Power Authority’s transmission and distribution system under a long-term contract. PSEG Long Island is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a publicly traded diversified energy company.