NYS Electric and Gas Bill Relief Program
You may be eligible to receive a bill credit
Only customers who did not receive a bill-relief credit in 2022 are eligible for a bill-relief credit in 2023.
- Residential customers are eligible to have any past-due balance from bills for service through May 1, 2022, reduced through a bill credit of up to $2,000.
- Small business customers are eligible to have any past-due balance from bills for service through May 1, 2022, reduced through a bill credit of up to $2,884.
- If you were enrolled in a utility’s bill discount program or Energy Affordability Program by December 31, 2022, or have received benefits under New York State’s Emergency Rental Assistance Program (ERAP) or the Home Energy Assistance Program (HEAP) Regular Arrears Supplement (RAS) in the prior heating season and previously received a bill relief credit, you will not receive an additional credit in 2023.
- All customers are responsible for any remaining balances not covered by the bill credit, including bills for services after May 1, 2022.
Customers may also be eligible for a discount on every electric bill if receiving benefits from HEAP or other programs including Medicaid, Temporary Assistance and SNAP. To learn more, send an email to consumeradvocacyLI@pseg.com.
Payment Assistance. We're Here to Help.
If you received a bill credit but are still struggling to pay your bill, call us at 1-800-490-0025. We'll help you set up an agreement to pay your balance over time. Avoid service termination with no late fees or penalties and pay as little as $10 per month, with no down payment, in addition to new charges.