We Are Long Island

Long Island and the Rockaways are more than our service area, they’re our home.

We are committed to being an industry leading electric company dedicated to providing Long Island and the Rockaways with exceptional customer service, best-in-class reliability and storm response, and a strong level of involvement in the communities in which we live and work. We are your family, friends and neighbors. We are Long Island. 

Since 2014, we've worked hard to not only improve system reliability but to be an engaged and responsive community partner as well. Keeping the lights on isn’t just a job for us: It’s our mission. We bring that spirit to work every day - and we're making a difference!

Customer Satisfaction

38% Increase in Customer Satisfaction

PSEG Long Island is the most improved utility in the United States since 2014!  From proactive outage alerts and voice assistants, to our mobile app and suite of online services, we've been improving the customer experience year after year. 

Explore our customer self-service tools
Crew Moving Forward

Reliability & Resiliency

26% Improvement in System Reliability

Since 2014, investments in infrastructure and new maintenance procedures have improved system reliability. Our Reliability Improvement Projects strive to meet the growing energy needs of our customers by strengthening the power grid.

PSEG Long Island is proud to have been recognized by the American Public Power Association as a 'Diamond' Reliable Public Power Provider for providing reliable and safe electric service to LI and the Rockaways.

See how we're increasing reliability and resiliency

Clean Energy Future

1,000+ MW of Clean Energy Procured

From smart technology to partnering on safe, new energy sources, PSEG Long Island is helping customers reduce energy use, save money and create a cleaner environment for the future.

Since 2014, PSEG Long Island has rebated more than $505 million, saving more than 1,800,000 MWh of energy throughout our area.  As of today, Long Island has 40% of New York State's solar projects and approximately 54,000 residential solar interconnections with 55,000 in total, including commercial projects. New York's first offshore wind farm will help POWER Long Island’s clean energy future!

Discover a greener future
Electric Grid

A Stronger Infrastructure

1,000+ Miles of Hardened Electric Grid

PSEG Long Island continues to storm harden the infrastructure that powers our communities! Upgraded circuits have seen a significant reduction in storm damage and 45% fewer outages.* We’re not stopping there.

Power On, a new five year initiative that began in April 2020, continues to improve system reliability. Stronger poles and wires, and updated or new equipment, will strengthen distribution lines, targeting the most vulnerable circuits island wide. 

See how we're strengthening the infrastructure

In the Community

100,000+ Community Service Hours

PSEG Long Island is committed to giving back by actively supporting hundreds of local charity events each year through the Community Partnership Program. In the past six years, PSEG Long Island and our employees supported more than 500 organizations and provided more than 100,000 service hours

From March of Dimes to Making Strides Against Breast Cancer, PSEG Long Island supports Long Islanders in ways that go beyond providing safe, reliable power; we connect with them through their interests and causes as well. It's why we've been awarded the LIBN Corporate Citizen of the Year Award!

Discover how PSEG Long Island is giving back

 

 

 


* For storms excluding Tropical Storm Isaias.

Please note: All data referenced as of 12/29/20