Ways to Report an Outage
Without Power?
We offer a variety of ways to report an outage. Downed wires MUST be called in. Call us 24/7 at 1-800-490-0075.
Report Online
Report anywhere, any time through My Account or the MyPower map. Not yet registered for My Account, report your outage as a guest!
Report with our App
Report with a Text
Quickly report an outage by texting OUT to PSEGLI (773454).
You'll also receive updates on restoration times and when your power is back on. Text STAT for your outage status. Register by texting REG or through My Account.
Report on Social Media
Follow us on social for the latest in storm and outage info. Our reps are online from 7AM - 11PM, Monday - Friday and 9AM - 6PM on weekends. During emergencies and storm situations, times will vary.
Report with a Smart Home Assistant
Verbally report an outage using your Google Home, Google Assistant or Amazon Alexa app or device. Simply download the PSEG Long Island skill to your device to report an outage, get updates and even safety tips.