Ways to Report an Outage
We offer a variety of ways to report an outage. Downed wires MUST be called in. Call us 24/7 at 1-800-490-0075.
Report with a Text
Quickly report an outage by texting "OUT" to PSEGLI (773454).
You'll also receive updates on restoration times and when your power is back on. Text "STAT" to receive your outage status on demand, at any time. Register by texting REG to PSEGLI (773454) or through My Account.
Report with our App
Report on Social Media
Follow us on Facebook and Twitter for the latest in storm and outage information. Our social media reps are available from 7 a.m. - 11 p.m, Monday - Friday and 9 a.m - 6 p.m. on the weekends. During extreme weather and storm situations, we are on social, 24/7 for the duration of the storm.
Report anywhere, any time through My Account or the MyPower map. Not yet registered for My Account, report your outage as a guest!
Report with a Smart Home Assistant
Verbally report an outage using your Google Home, Google Assistant or Amazon Alexa app or device. Simply download the PSEG Long Island skill to your device to report an outage, get outage status updates and even storm safety tips.