PSEG Long Island Storm Update — Thursday, July 21, 2022, 9:30 p.m.
(UNIONDALE, N.Y. — July 21, 2022) PSEG Long Island has made significant progress in restoring customers after today’s severe thunderstorms brought hail and strong winds across Long Island, downing trees, limbs and wires.
- PSEG Long Island is reporting 2,632 of its approximately 1.1 million customers are currently without service.
- As of 9 p.m., PSEG Long Island has restored power to nearly 17,000 customers since 12:01 a.m. who were affected, primarily as a result of the thunderstorms.
- PSEG Long Island tree crews and contractors are in the process of addressing 138 tree-related jobs.
- During this storm, PSEG Long Island activated an enhancement to our outage communications process. Customers may temporarily receive an “Assessing Conditions” message, rather than an estimated time of restoration (ETR). Crews will work to assess damage and make repairs and as specific outage information becomes available, restoration times will be provided.
- Crews will continue to work through the night and into tomorrow to restore outages safely and as quickly as conditions allow.
PSEG Long Island recognizes that being without power for any length of time is a hardship and appreciates its customers’ patience and understanding as crews work to restore electric service.
- Downed wires should always be considered “live.” Please stay away from them, and do not drive over or stand near them. It is best to maintain a distance of at least 30 feet from a downed power line. To report a downed wire, call 911.
- Electric current passes easily through water. If you encounter a pool of standing water, stop, back up and choose another path.
- Never use a generator, pressure washer or any gasoline-powered engine inside your home, basement or garage, or less than 20 feet from any window, door or vent. Use an extension cord that is more than 20 feet long to keep the generator at a safe distance.
- PSEG Long Island’s COVID-19-related storm processes that follow public health guidelines and industry best practices remain in place. We thank our customers for their patience as we operate under these unusual circumstances to safely restore power as quickly as possible.
- Download the PSEG Long Island mobile app to report outages and receive information on restoration times, crew locations and more.
- Report an outage and receive status updates by texting OUT to PSEGLI (773454). You can also report your outage through our app, our website at www.psegliny.com/outages or with your voice using the Amazon Alexa or Google Assistant app on your smartphone.
- To report an outage or downed wire, call PSEG Long Island’s 24-hour Electric Service number at 800-490-0075
- Follow PSEG Long Island on Facebook and Twitter to report an outage and for updates before, during and after the storm.
- Visit PSEG Long Island’s MyPower map for the latest in outage info, restoration times and crew locations across Long Island and the Rockaways at https://mypowermap.psegliny.com/.
PSEG Long Island operates the Long Island Power Authority’s transmission and distribution system under a long-term contract. PSEG Long Island is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a publicly traded diversified energy company.