Prepared for Nor’easter
PSEG Long Island is committed to working safely to restore potential power outages and provide excellent service
(UNIONDALE, N.Y. – Jan. 16, 2022) – PSEG Long Island is prepared for the potentially strong winds and heavy precipitation forecasted for the holiday weekend, Sunday into Monday.
Snow changing to rain is expected to begin later today and continue through Monday afternoon. Strong winds with the possibility of peak gusts of up to 70 miles per hour are forecasted – conditions that could break tree limbs, pull down wires and cause outages.
“PSEG Long Island is ready for the impending bad weather, and we encourage our customers to prepare as well,” said Michael Sullivan, vice president of Transmission & Distribution at PSEG Long Island. “As we watch the forecast, we have performed system and logistic checks, and have additional personnel ready to jump into storm mode, regardless of the Martin Luther King Jr. holiday on Monday. In the event of any outages, our crews stand ready to safely restore service as quickly as conditions will allow.”
During this storm, PSEG Long Island may use an enhancement to its outage communications process to increase the accuracy of estimated times of restoration (ETRs). With this enhancement, customers contacting the Call Center early in the storm may receive an “Assessing Conditions” message rather than an ETR message. This will allow crews to assess storm impact first to provide more precise ETRs. For more information about this new process, visit https://www.psegliny.com/outages/estimatedrestorationtimes.
COVID-19-related storm processes remain in place to ensure the health and safety of employees and the public. To that end, we ask that customers remain in their homes when crews are working nearby. If customers must speak with our crews, we ask them to practice responsible “physical distancing” and remain at least 6 feet away. For more information about how PSEG Long Island continues to live up to its commitment to safety during the pandemic, please visit www.psegliny.com/covid19.
Customers are asked to note the important storm safety tips below and to visit https://www.psegliny.com/safetyandreliability/stormsafety for additional storm preparation information.
- Downed wires should always be considered “live.” Please stay away from them, and do not drive over or stand near them. It is best to maintain a distance of at least 30 feet from a downed power line. To report a downed wire, call 911.
- Electric current passes easily through water. If you encounter a pool of slush or standing water, stop, back up and choose another path. And remember, downed lines are not easy to see in snow.
- To prevent carbon monoxide poisoning, do not run any gasoline-powered generators in a garage or other enclosed space.
- Download the PSEG Long Island mobile app to report outages and receive information on restoration times, crew locations and more.
- Report an outage and receive status updates by texting OUT to PSEGLI (773454). You can also report your outage through our app, our website at www.psegliny.com/outages or with your voice using the Amazon Alexa or Google Assistant app on your smartphone.
- To report an outage or downed wire, call PSEG Long Island’s 24-hour Electric Service number at 800-490-0075, or use our web chat feature at www.psegliny.com.
- Follow PSEG Long Island on Facebook and Twitter to report an outage and for updates before, during and after the storm.
- Visit PSEG Long Island’s MyPower map for the latest in outage info, restoration times and crew locations across Long Island and the Rockaways at https://mypowermap.psegliny.com/.
PSEG Long Island operates the Long Island Power Authority’s transmission and distribution system under a long-term contract. PSEG Long Island is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a publicly traded diversified energy company.