Press Release

Financial Heating Assistance Available for PSEG Long Island Customers

(UNIONDALE, N.Y. – Feb. 12, 2021) – PSEG Long Island reminds customers financial assistance is available to households that meet certain income guidelines and other eligibility requirements to help pay winter electric bills.

Higher heating costs during cold winter months, coupled with unexpected financial burdens, may have left some people struggling to make ends meet. Both federally-funded and company-supported programs can help eligible customers offset heating/cooling and utility costs. PSEG Long Island is here to help. Customers should visit for information and eligibility requirements.

“PSEG Long Island works with our customers to assist with payment plans and to provide information about programs that can help them in times of need,” said Rick Walden, vice president of Customer Operations for PSEG Long Island. “We recognize that the effects of COVID-19 are ongoing and that the financial difficulty for many of our neighbors continues into the second year of this public health crisis. During these stressful times, we want to assure our customers that assistance is available to help them face unexpected challenges.”

PSEG Long Island is deeply committed to the health, safety and well-being of our customers. Electric service terminations for non-payment have been suspended and late payment charges have been temporarily waived for the duration of the governor’s COVID-19 State of Emergency.

The programs available for customers include:

  • Home Energy Assistance Program (HEAP) – This federally funded and administered program assists customers with heat or heat-related emergencies with no payback required. The deadline to apply is March 15. For information and to apply, visit
  • Project Warmth – Project Warmth is a United Way of Long Island emergency assistance program to help families and individuals with energy emergencies. It provides one-time financial assistance for fuel and fuel-related electricity. The application deadline is Feb. 26. Call 211 or visit for more information or to apply.
  • Household Assistance Program – PSEG Long Island’s Household Assistance Program provides a monthly credit on electric bills for customers who receive benefits from specific federal and state assistance programs. Enrollment is open, and if approved, is effective for 18 months. It is also renewable. For more information, contact PSEG Long Island’s Consumer Advocacy group at or visit



PSEG Long Island operates the Long Island Power Authority’s transmission and distribution system under a long-term contract. PSEG Long Island is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a publicly traded diversified energy company.