Sometimes circumstances make it difficult to pay your energy bill. We understand and help is available. Please call 1-800-490-0025 and speak with a Customer Service representative today.
NY State of Health is Here to Help
During these challenging times, NY State of Health, New York’s official health plan Marketplace is here to help New Yorkers who may have lost their health insurance coverage as a result of the COVID-19 pandemic. Find a health care plan that works for you.
Our Consumer Advocates are here to help guide you through various utility assistance programs. Their mission is to help you maintain service, manage energy expenses and make informed decisions. Services are free and confidential. Please call us at 631-755-3407 (Suffolk) or 516-454-4331 (Nassau), Monday - Friday from 8:30AM - 4PM. Customers can also email us at firstname.lastname@example.org to determine your eligibility for a variety of assistance programs.
Home Energy Assistance Program (HEAP)
Get help paying your energy bills, with this federal program. HEAP provides both regular and emergency assistance for qualifying households and individuals.