Financial Assistance Programs
Need Help Paying Your Bill?
Sometimes circumstances make it difficult to pay your energy bill. We understand and help is available. Please call 1-800-490-0025 and speak with a Customer Service representative today.
Balanced Billing
Consumer Advocacy
Our Consumer Advocates are here to help guide you through various utility assistance programs. Their mission is to help you maintain service, manage energy expenses and make informed decisions. Services are free and confidential. Please call us at 631-755-3407, Monday - Friday from 8:30AM - 4PM. Customers can also email us at consumeradvocacyli@pseg.com to determine your eligibility for a variety of assistance programs.
Financial Hardship Statement
Customers who are experiencing financial hardship may qualify for a below standard agreement. If you have received an Emergency HEAP benefit in the current HEAP Season, you do not need to fill out this form. Please call us at 1-800-490-0025.
Home Energy Assistance Program (HEAP)
Get help paying your energy bills, with this federal program. HEAP provides both regular and emergency assistance for qualifying households and individuals.
Household Assistance Program
This program provides a discount on every bill. You may qualify if you receive benefits from select assistance programs, including HEAP, Medicaid, SNAP and others.
Project Warmth
Receive a grant for emergency assistance for heating fuel or electricity.
Residential Energy Affordability Partnership (REAP) Program
Find ways to save on energy costs. You may qualify for energy efficient upgrades in your home at no cost.
