Downed Wire or Electric Emergency?
Call PSEG Long Island's 24-hour emergency line at 1-800-490-0075.
Assume any downed wire is a live electric wire. Never touch a downed wire or anything that has come in contact with a wire. Keep others away. Call us immediately - anytime.
Report an outage: Text OUT to PSEGLI (773454), report online, visit our Outage Map or call, 1-800-490-0075.
Email Customer Service
If your issue is an emergency or an urgent matter, do not submit this form. Please call our Emergency Hotline at 1-800-490-0075, available 24 hours / 7 days.
- Billing & Account Management: 1-800-490-0025
- Building & Renovation Services: 1-844-341-6378
- Energy Efficiency & Rebates: 1-800-692-2626
- Tree Trimming: 1-800-490-0025
- Call Before You Dig: 811
- TTY/TTD: 711
- Theft of Service: 1-631-755-6871