Customer Service

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We've Got Your Energy Needs Covered

Looking for new service? Need help keeping track of your electric bills? Need financial help? PSEG Long Island has your back.

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Contact Us

Reach our Customer Service Monday - Friday, from 8 a.m. - 8 p.m. or use our automated 24/7 service to check your account balance, make payments, and more.

Report an outage online or by texting OUT to PSEGLI (773454). You can also check the status of a power outage on our outage map.

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Customer Assistance

No one can predict emergencies. Facing an unexpected sickness? We can help. Handling a chronic illness that requires special life-saving equipment? We've got you covered.

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Energy Concierge Program

The Energy Concierge Program is an opportunity to meet virtually or in home with a PSEG Long Island Residential Concierge Associate.
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Financial Assistance

Struggling to pay your electric bill? Our Consumer Advocates are committed to helping you keep the power on.

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Filing a Claim

If you think you've suffered losses or damages as a result of something for which PSEG Long Island is responsible, you can file a claim.

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Scam Alerts

We don't want you to fall a victim to any of the scams that target utilities customers. Trust your instincts. We don't accept pre-paid debit cards or demand deposit payments to prevent service shut-off.

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Social Media

Connect with us on your favorite social media channels!

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