Customer Service

Workspace with woman wearing headset facing a man

We've Got Your Energy Needs Covered

Looking for new service? Need help keeping track of your electric bills? Need financial help? PSEG Long Island has your back.

Man working on a laptop

Building & Renovation Services

Whether you're moving, expanding, or renovating, our team can help. Find out everything you need to know about new service installation, upgrades/service changes, facility/equipment relocations and more.

Learn More
Man wearing a phone headset; woman wearing a similar headset in the background

Contact Us

Reach our Customer Service Monday - Friday, from 8 a.m. - 8 p.m. or use our automated 24/7 service to check your account balance, make payments, and more.

Report an outage online or by texting OUT to PSEGLI (773454). You can also check the status of a power outage on our outage map.

Learn More
Woman talking on the phone and working on a laptop

Customer Assistance

No one can predict emergencies. Facing an unexpected sickness? We can help. Handling a chronic illness that requires special life-saving equipment? We've got you covered.

Learn More
Pair of hands, right hand holding a pen and left hand punching keys on a calculator

Financial Assistance

Struggling to pay your electric bill? Our Consumer Advocates are committed to helping you keep the power on.

Learn More
 Pair of hands/arms on a desk; right hand is holding a pen and filling out a form on a clipboard

Filing a Claim

If you think you've suffered losses or damages as a result of something for which PSEG Long Island is responsible, you can file a claim.

Learn More
Scattered Scrabble tiles on a table surrounding the spelt out word "Scam"

Scam Alerts

We don't want you to fall a victim to any of the scams that target utilities customers. Trust your instincts. We don't accept pre-paid debit cards or demand deposit payments to prevent service shut-off.

Learn More