Welcome to Service Requests

We’re here to light your home or business and keep it running smoothly and efficiently. Simply choose from the selections below. Questions? Call us at 1-800-490-0025, M-F from 8AM to 8PM.

Commercial customers, simply select one of the following: Start Service | Stop Service

new service

Start Service

New or existing PSEG Long Island residential customers, start service here!

Existing Customer | New Customer

Stop Service

Stop Service

Stop your PSEG Long Island electric service at your current home address.

Log into My Account | Proceed as Guest

Move Service

For residential customers moving service to a new home within our service area.

Log into My Account

Time-of-Day (TOD) Rate

As of January 1, 2024, the Time-of-Day (TOD) Off-Peak Rate (Rate 194) will be the standard rate for all new residential accounts. Find out how you can save energy and money with TOD.  
Learn More

Online Self-Services

Safe and secure. Manage your account online.


  • Pay bills and update payment options
  • Manage text and email notifications with MyAlerts
  • View energy usage
  • Report outages and get restoration updates
Login or Register for My Account