Press Release

PSEG Long Island Storm Update — Sunday, Aug. 13, 2023, 10:30 a.m.

Strong thunderstorms brought heavy winds, lightning and rain starting around 2 a.m. Sunday, causing scattered power outages throughout PSEG Long Island’s service territory.

  • The hardest hit areas include East Patchogue, Massapequa and Mastic.
  • PSEG Long Island is reporting 5,209 of its approximately 1.1 million customers are currently without service.
  • As of 10 a.m., PSEG Long Island has restored power to more than 14,000 customers since 12:01 a.m. today.
  • We expect to have the vast majority of customers restored today.
  • Crews have been working throughout the morning and will continue to work safely and as quickly as possible until all outages are restored.
  • PSEG Long Island recognizes that being without power for any length of time is a hardship and appreciates customers’ patience and understanding as crews work to restore electric service.

Customer safety:

  • Downed wires should always be considered “live.” Stay at least 30 feet away from downed power lines. Immediately call PSEG Long Island’s 24-hour Electric Service at 800-490-0075, use the web chat feature at or call 911 to report a downed wire.
  • Electric current passes easily through water, so stay away from downed power lines and electrical wires, especially near water. Do not drive over – and do not stand near – downed power lines.
  • Downed lines are difficult to see in bad weather or standing water. If you encounter large pools of standing water while driving, stop, back up and choose another path.
  • To prevent carbon monoxide poisoning, do not run a gasoline-powered generator in a garage or other enclosed space.
  • PSEG Long Island has provided storm preparation tips at

Stay connected:

  • Download the PSEG Long Island mobile app to report outages and receive information on restoration times, crew locations and more.
  • Report an outage and receive status updates by texting OUT to PSEGLI (773454). You can also report an outage through PSEG Long Island’s app or website at or by using the Amazon Alexa or Google Assistant[i] app on a smartphone.
  • To report an outage or downed wire call PSEG Long Island’s 24-hour Electric Service number, 800-490-0075, or call 911.
  • Follow PSEG Long Island on Facebook to report an outage through direct message and for updates before, during and after a storm.
  • Visit PSEG Long Island’s MyPower map for the latest outage information, restoration times and crew locations across Long Island and the Rockaways at