Report an Outage
Contact Us  (800) 490-0025

Woman on Phone

Customer Service reps available from 8 a.m. to 8 p.m., Monday - Friday. Our automated telephone service is available 24/7. Check your account balance, make payments and more - any day, any time.  

Customer Service Phone Numbers

  • Residential Customers: 1-800-490-0025
    631-755-6000
    OUTSIDE OF NYS
  • Business Solutions Center: 1-800-966-4818
    631-755-6000 
    OUTSIDE OF NYS
     

Emergency Phone Number

  • 1-800-490-0075 - Call 24/7
     

Additional Customer Services

Billing & Account Management 800-490-0025 | Log in to My Account
Energy Efficiency & Rebates 800-692-2626
Media Relations 516-229-7248 - 24hr pager
Service Upgrades & Installations Nassau: 516-949-8691 
Suffolk: 516-949-8692
Tree Trimming 800-490-0025
Call Before You Dig 811
TTY/TTD 631-755-6660
Theft of Service 631-755-6871
 
   
Mail

Online Email Form

Icon - People

Customer Service Centers

Pay Bill

Pay Bill

Power Outage

Report an Outage Online

 
 

Social Media Channels

Follow us for energy saving tips, storm updates, customer service and more. 

   Facebook
   Twitter
   YouTube
   Flickr

 

Last Updated 02/08/2016 8:41 AM