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Customer Service Phone Numbers

Customer Service reps available from 8 a.m. to 8 p.m., Monday - Friday. Our automated telephone service is available 24/7. Check your account balance, make payments and more - any day, any time. 

  • Residential Customers: 1-800-490-0025
  • Business Solutions Center: 1-800-966-4818
  • Español: 1-800-490-0085

Emergency Phone Number

  • 1-800-490-0075 - Call 24/7

Additional Customer Services

Billing + Account Management 1-800-490-0025 | Log in to My Account
Building + Renovation Services 1-844-341-6378
Media Relations 1-516-229-7248 - 24hr pager
Energy Efficiency & Rebates 1-800-692-2626
Tree Trimming 1-800-490-0025
Call Before You Dig 811
TTY/TTD 1-631-755-6660
Theft of Service 1-631-755-6871
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Last Updated 09/21/2016 9:34 AM