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Contact Us

Our Customer Service reps are available from 8 a.m. to 8 p.m., Monday - Friday. We are closed on Saturdays, Sundays and Holidays. Our automated telephone service is available 24/7. Check your account balance, make payments, report an outage and more - any time, any day of the year. Before you call, don't forget to browse our Frequently Asked Questions.

Outages / Emergencies

Report an emergency 24/7.

Residential Customers

Call 631-755-6000 if outside of NYS.

Business Solutions Center

Call 631-755-6000 if outside of NYS.

Additional Customer Services

Billing & Account Management 800-490-0025 | Log in to My Account
Energy Efficiency & Rebates 800-692-2626 | Save money and energy
Media Relations 516-229-7248 - 24hr pager
Tree Trimming 800-490-0025 | Learn more
Call Before You Dig 811 | Visit
TTY/TTD 631-755-6660
Theft of Service 631-755-6871

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Last Updated 08/28/2015 10:18 AM