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Report an Outage

We offer a variety of ways to report an outage.

Alert Downed wires or other hazardous conditions MUST be called in. Call 1-800-490-0075 - 24/7!
  
Report Online  

Report an Outage Online
Report an outage from anywhere at anytime and receive updates on restoration and when you can expect service to be restored.

Report with My Account
Report as Guest

 

Mobile Text OUT to PSEGLI (773454)
Quickly report an outage by texting "OUT" to PSEGLI (773454) and begin receiving ongoing updates as the status of your outage changes. Requires one time registration. To register text REG to 773454 or visit My Account.
Phone

Call 1-800-490-0075
Outage line automatically creates a “job” in our system for restoring service. System also provides current outage information along with the option to request a call-back for more info if no restoration time is available.

   

Receive Outage Updates - 24/7

We offer a variety of ways to report an outage. Downed wires or other hazardous conditions MUST be called in to our 24/7 emergency line at 1-800-490-0075. Never touch down wire. Assume all wires are live electrical wires.

Outage Map Outage Map
Use this tool to gain 24/7 access to real-time power outage information, estimates of when power will be restored and crew locations.
Mobile Text STAT to PSEGLI (773454)
Quickly check on the status of your outage by texting "STAT" to PSEGLI (773454). Must be signed up for MyAlerts.  To register, text REG to 773454 or visit My Account.
Email Email Updates via MyAlerts
If enrolled in MyAlerts, you can choose to receive email notifications, instead of text, updating you of the status of a previously reported outage. To sign up, visit My Account.
Phone Call 1-800-490-0075
Our automated phone system provides current outage information. Connect with a representative if additional info is needed or required. 

 

Last Updated 11/30/2016 8:48 PM