Report an Outage
Contact Us  (800) 490-0025

Report an Outage

Our customers are served by one of the most reliable electrical systems in the nation. Keeping your power flowing is our #1 priority because we know you count on us for reliable electric service. If you do lose power, you have several options for reporting an outage to us.

Alert Never touch down wire. Assume all wires are live electrical wires. Call us 24/7 at 800-490-0075.

My Account

Report an outage or diagnose a partial light problem. Once the cause of the outage is known, we will provide you with updates on restoration and when you can expect service to be restored.

Report an Outage Online

Text OUT to PSEGLI (773454)
Quickly report an outage by texting "OUT" to PSEGLI (773454). 
You will receive confirmation that your outage has been submitted and will begin receiving ongoing updates as the status of your outage changes. Requires one time registration. To register text REG to 773454 or visit My Account. Learn more

Report By Telephone Icon

Call 800-490-0075 
Report an outage, electrical emergency or downed wire - 24/7

  • Automatically creates a “job” in the system for restoring service.
  • Request a call-back for more information if no restoration time is currently available. 
  • No difference between reporting outages through our automated system or by talking with a representative.

Remember, call volume can become very busy during storms and the automated, interactive system allows the company to accept thousands of calls at a time and get your information to the right people faster. 


Mobile Website
Visit from your smartphone or any internet-connected mobile device, to report an outage, get islandwide outage information, receive restoration updates and get helpful storm safety information. Access our Storm Center from your mobile device at




For outage information and updates follow us on Twitter @PSEGLINew Window.

Outage Map Link

Outage Map

Use this tool to gain 24/7 access to real-time power outage information including maps and estimates of when power will be restored.

Critical Care Customers

Critical Care

If you are a Critical Care customer, please note that this does not guarantee priority restoration of service and there may be instances when timely restoration is difficult.

Outage Map  
Learn More  


Last Updated 11/30/2015 11:47 AM