Massapequa Welcomes PSEG Long Island’s Business Customer Advocates
Concierge service aims to save 100,000 small- and medium-sized business owners time, money and energy
(UNIONDALE, N.Y. – Sept. 16, 2021) In celebration of Small Business Week (Sept. 13-17, 2021), PSEG Long Island is re-introducing its Business Customer Advocates (BCA) in the Massapequas. The advocates provide a personal touch and concierge service to help PSEG Long Island’s 100,000 small- and medium-sized business customers on Long Island and in the Rockaways.
BCAs goes door to door, each visiting more than 100 local businesses every week. Along with becoming a liaison and personal connection to PSEG Long Island, BCAs provide solutions to support businesses in several ways, including providing information on PSEG Long Island free energy assessments, grants and rebates, energy-saving upgrades, and time-saving account services.
Ninety percent of Long Island companies are classified as small businesses. Small businesses are the backbone of Long Island, supporting the economy, community and workforce. PSEG Long Island created the BCA program as a unique way to directly connect with its small- and medium-sized business owners and to provide the best possible service and reliability.
As part of New York’s post-pandemic economic recovery and in celebration of Small Business Week, the BCAs are being re-introduced into the communities they support. The PSEG Long Island BCA program was originally launched prior to the pandemic and was halted in 2020, due to COVID-19.
Steve Veccia is the BCA covering the south shore of Nassau county from the Massapequas to Oceanside, including the Bellmores, Merricks, Baldwin, Seaford and Wantagh.
“It has been difficult for our mom and pop stores through the pandemic, and it is fulfilling to offer solutions that can help them survive,” said Veccia, who also lives in Massapequa. “I have helped customers save money by suggesting simple changes like replacing their inefficient light bulbs with LED lighting, and keep them on track by suggesting accounting options like balanced billing. We know that being a small business owner is one of the hardest jobs in America. It’s 24/7, and if we can help make their lives easier, that is something we strive to accomplish.”
In a world of ever-increasing automated transactions and digital communications, PSEG Long Island’s BCAs provide personal connections that have always been a hallmark of the company’s commitment to the small business community.
Photo Caption: Steve Veccia is the BCA covering the south shore of Nassau county from the Massapequas to Oceanside, including the Bellmores, Merricks, Baldwin, Seaford and Wantagh.
PSEG Long Island operates the Long Island Power Authority’s transmission and distribution system under a long-term contract. PSEG Long Island is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a publicly traded diversified energy company.