Press Release

PSEG Long Island: Storm Update — Nov. 1, 2019 5 a.m.

Heavy rain, strong winds and hazardous gusts caused significant damage in Nassau and Suffolk County. It brought down large trees, branches and wires, affecting more than 49,000 of our 1.1 million customers.

  • As of 4 a.m., more than 55% of customers affected have been restored.
  • PSEG Long Island is reporting 17,368 of its approximately 1.1 million customers across Long Island and the Rockaways are currently without service.
  • Crews have been working all night in dangerous conditions to assess damage and make repairs. As we continue to assess the damage, restoration times will be refined. Strong winds will continue today, which may cause additional outages.
  • Crews will work to restore critical facilities and outages affecting the largest numbers of customers first.
  • PSEG Long Island has additional personnel, including tree and line crews, to repair damage and restore outages. Employees are unable to work in buckets to make repairs if there are high winds.
  • Our goal, always, is to restore power as safely and quickly as possible. We ask our customers for a fair amount of patience and to know we will be there just as soon as it is safe.

Stay in touch and stay safe with PSEG Long Island:

  • To report and receive status updates on an outage Text OUT to PSEGLI (773454) or to report an outage online visit You can also report an outage through the PSEG Long Island skill on the Alexa app on your smartphone.
  • To report an outage or downed wire call PSEG Long Island’s 24-hour Electric Service number: 800-490-0075.
  • Follow PSEG Long Island on Facebook and Twitter to report an outage and for updates before, during and after the storm
  • Visit PSEG Long Island’s MyPower Map to view outage information across Long Island and the Rockaways at
  • To prevent carbon monoxide poisoning, do not run any gasoline powered engines, including generators, in a garage or any other enclosed space. Do not use your oven to heat your home.