Press Release

PSEG Long Island: Storm Update—Oct. 17, 2019 9 p.m. ET

(Uniondale, NY – Oct. 18, 2019) — In less than 48 hours, PSEG Long Island has restored service to 69,966 of the more than 71,000 customers across Long Island and the Rockaways affected by the heavy rain and strong winds.

  • As of 11 a.m., PSEG Long Island is reporting approximately 1,300 of its 1.1 million customers are currently without service.
  • The online Outage Map continues to update with new outages that are unrelated to the storm. The Outage Map statistics will continue to diverge from the number of customers affected by the storm, which PSEG Long Island tracks separately.
  • We expect to restore virtually all of the remaining storm-related jobs by 4 p.m. today. There will be a few tougher jobs that will be resolved later this evening.
  • A significant number of outages scattered across the service area involved damage that was particularly extensive or equipment that was difficult to reach due to location and/or downed trees and debris.
  • PSEG Long Island workers have removed or are in the process of removing 1,063 downed trees and fallen branches as they repair damaged equipment
  • Crews have been working nonstop and will continue to work 16-hour shifts to assess damage and make repairs safely and as quickly as possible.
  • PSEG Long Island has 500 tree-trimming and line personnel on hand today to repair damage and restore outages.
  • PSEG Long Island is opening outreach centers in two of the hardest-hit areas to allow customers to get water and ice, charge their phones and get more information. They are expected to open by 1 p.m.
  • Shoprite, 5145 Nesconset Hwy, Port Jefferson Station
  • Oakwood Park, Oakwood Road (Next to Stimson Middle School), Huntington Station
  • All PSEG Long Island customer offices are also available to customers without power who need to charge their devices. These offices are open until 5 p.m. except Far Rockaway, which is open until 4.
  • Crews restored critical facilities and outages affecting the largest numbers of customers first. They will continue to focus on outages affecting handfuls of customers and individual residences.
  • Information about PSEG Long Island’s restoration process is available at


Stay in touch and stay safe with PSEG Long Island:

  • Utilize MyAlerts, PSEG Long Island’s text message service. Once registered, report power outages by texting “OUT” to PSEGLI (773454)
  • To register, have your account number available and text REG to PSEGLI (773454)
  • To report downed wires or power outages, customers should call PSEG Long Island’s Electric Service line at 1-800-490-0075
  • Check for updates using our outage map at
  • Like PSEG Long Island on Facebook ( and follow us on Twitter (@PSEGLI) for updates. Remember, though, outages cannot be reported through social media.
  • To prevent carbon monoxide poisoning, do not run any gasoline powered engines, including generators, in a garage or any other enclosed space. Do not use your oven to heat your home. 




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PSEG Long Island
PSEG Long Island operates the Long Island Power Authority’s transmission and distribution system under a long-term contract. PSEG Long Island is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a publicly traded diversified energy company.