Press Release

Emergency Response Plan Tested In Preparation for Approaching Hurricane Season

PSEG Long Island works with local emergency response organizations to coordinate plans and processes to quickly respond to a major storm event

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(Uniondale, NY – May 22, 2019) — PSEG Long Island assembled key personnel and representatives from other emergency response organizations yesterday to conduct its annual emergency preparedness drill. This drill is in preparation for emergency response and restoration in the event a severe storm affects Long Island and the Rockaways.

“At PSEG Long Island, safety and efficient storm response is of utmost importance,” said John O’Connell, vice president of transmission and distribution for PSEG Long Island. “We have learned during prior catastrophic events that coordinating our services with other first responders and local agencies is essential when executing on our plan to restore the system. The drill allows us the opportunity to test our current strategies and ensure we are prepared to communicate with our customers.”

The drill is an interactive exercise for PSEG Long Island to test its major storm preparedness and procedures implemented as a result of lessons learned from previous storms. Participants are provided a scenario in which they engage with other emergency personnel to simulate and test processes.

Operational processes tested include:

  • Enacting the flood restoration protocol which includes procedures and coordination with towns and villages for customers impacted by flooding.
  • Prioritizing the clearing of critical roadways by working with towns, villages and the respective county Emergency Operation Centers (EOCs).
  • Logistics processes that improve efficiency of external restoration resources.

Communication processes tested include:

  • The use of press releases, emails and social media to convey pertinent information to customers and other key stakeholder groups.
  • Regionalizing the Municipal Storm Calls to enable the dissemination of more localized and geographic specific information to elected officials and municipal leaders.
  • Provide information to Life Support Customers for them to make an educated emergency plan.
  • Activating the Mobile Command Unit and Roving Liaisons to hardest hit areas to provide outage and restoration information to customers.
  • Utilizing previously captured customer e-mail addresses for direct communication with all customers during storm events.

The Long Island Power Authority and the New York State Department of Public Service; various emergency response organizations including New York State Office of Emergency Management; utility companies, including National Grid, Cablevision and Verizon; various local, county and state emergency response entities; and the National Weather Service attended, participated and observed the drill.


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PSEG Long Island
PSEG Long Island operates the Long Island Power Authority’s transmission and distribution system under a long-term contract. PSEG Long Island is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a publicly traded diversified energy company.