Press Release

PSEG Long Island: Storm Update—July 1, 2019 9:00 p.m. ET

(Uniondale, NY – July 1, 2019) — PSEG Long Island is reporting 11,790 of its approximately 1.1 million customers across Long Island and the Rockaways are currently without power.

  • As of 9 p.m. Monday, the utility has restored service to approximately 80 percent of the customers affected by the storm. We expect restoration efforts to progress as follows:
    • 90 percent of customers restored by 8 a.m. Tuesday
    • Majority of remaining customers by midnight Tuesday
    • Wednesday dedicated to single outage customers and multiple damage locations that are anticipated as work on the system is completed
  • PSEG Long Island now has more than 1,000 tree and line restoration personnel onsite to address outages.The storm brought down numerous large trees, branches and wires. Hardest hit areas are in the Towns of Islip, Huntington, Smithtown and Babylon.
  • Crews have been working non-stop and will continue to work 16-hour shifts to assess damage and make repairs. Crews work to restore critical facilities and outages affecting the largest numbers of customers first.
  • In the aftermath of the storm, PSEG Long Island crews have surveyed and assessed the significant amount of fallen trees, branches, poles and wires and developed a priority work plan to address customer outages as safely and as quickly as possible. Changes that occur during this process can result in customers receiving multiple estimated restoration times. We realize this is frustrating and appreciate your understanding of the magnitude of the damage the storm created.
  • Approximately 550 additional personnel from PSE&G in New Jersey, National Grid, Con Edison, Central Hudson, Utica, Buffalo, and NYSEG are assisting with restoration efforts.
  • PSEG Long Island is working hard to minimize the inconvenience to those without power. The company’s customer offices in Patchogue, Coram, Hicksville and Roslyn were open today and will be open again tomorrow for customers to use as a cooling center or to recharge their mobile devices with their own chargers.
  • Storm liaisons were deployed and brought water and snacks to customers in the hardest-hit areas.
  • PSEG Long Island opened temporary outreach centers in areas hardest hit by the storms. These centers offered information, ice, bottled water and snacks. The centers were open until 8 p.m. tonight and will reopen at 9 a.m. Tuesday morning. Locations include the PSEG Long Island offices in Brentwood – 1650 Islip Ave. and Greenlawn- 288 Pulaski Rd. Additionally, an outreach center will be set up in the Mayfair Shopping Center located at 84 Jericho Turnpike in Commack.
  • As we continue to assess the damage, estimated restoration times will be refined.
  • Information about PSEG Long Island’s restoration process is available at https://www.psegliny.com/safetyandreliability/stormsafety/afterastorm
  • Our goal, always, is to restore power safely and as quickly as possible. We know being without electricity for any length of time is a hardship and we thank our customers for their patience as we work through the damage and difficult conditions to restore power.
  • To view photos of storm damage, visit https://flic.kr/s/aHsmEEvn6p

 
Stay Connected:

  • To report and receive status updates on an outage Text OUT to PSEGLI (773454) or to report an outage online visit www.psegliny.com.
  • To report an outage or downed wire call PSEG Long Island’s 24-hour Electric Service number: 800-490-0075.
  • Follow PSEG Long Island on Facebook and Twitter to report an outage and for updates before, during and after the storm
  • Visit PSEG Long Island’s outage map to view outage information across Long Island and the Rockaways at https://outagemap.psegliny.com/ .


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PSEG Long Island operates the Long Island Power Authority’s transmission and distribution system under a long-term contract. PSEG Long Island is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a publicly traded diversified energy company.