Press Release

PSEG Long Island to Activate Voluntary ‘Smart Savers Thermostat Program’ While Crews are Ready to Handle Possible Weather-Related Outages

(UNIONDALE, N.Y. – July 27, 2023) – With a heat advisory [] in effect for Long Island and the Rockaways Thursday through Saturday, PSEG Long Island is activating its voluntary Smart Savers Thermostat program for tomorrow, Friday, July 28. 

While PSEG Long Island has no capacity concerns and expects to have the power required to meet customer demand during this potential heat wave, activating the voluntary Smart Savers Thermostat program will reduce loading on the system. It will also help save money next year by reducing the amount of required capacity. 

“Our Smart Savers Thermostat program is a voluntary program for customers with smart thermostats. Customers enrolled in this program save money, and are also helping everyone in the service area by allowing us to reduce the overall peak demand on some of the hottest days.”

-  Michael Voltz, Director of Energy Efficiency and Renewable Energy, PSEG Long Island

Here’s how it works: 
On Friday, July 28, at 3:30 p.m., enrolled customers’ homes will be pre-cooled by 3 degrees for 30 minutes, then their thermostats will be raised by 4 degrees from 4 p.m. to 7 p.m. In exchange, these customers receive financial incentives for their participation.

Nearly 35,000 customers have enrolled in the program. To learn more and join the program, customers can visit:

The Smart Savers program is dispatched for economic and load reduction purposes. Each year, PSEG Long Island must pre-purchase the electricity it will need to provide power to customers for the following year. That capacity is estimated based on the peak level of electrical demand during the previous year. When Smart Savers is implemented, it reduces the amount of overall energy being used during days when peak electric load is anticipated, which reduces the amount of electricity needed to be purchased for the following summer period. That translates into future savings for all customers.

Activating the Smart Savers Thermostat program also allows PSEG Long Island to maintain an up-to-date assessment of the program’s capability to reduce demand on the hottest days of the year, or “peak load” days.

Be safe and energy-conscious:
PSEG Long Island is providing suggestions for its customers to stay healthy, safe and energy-efficient during the extreme heat.

  • Set home thermostats or air conditioner units to 78 degrees.
  • Run major appliances such as washing machines, dishwashers and pool pumps, in the morning or late evening to avoid the peak demand hours of 2 p.m. to 8 p.m.
  • Set refrigerators and freezers at most-efficient temperatures.
  • Do not cool an empty house. Set your thermostat higher when you are away, or use a smart thermostat to control the temperature in your home. Customers can receive an incentive on qualifying thermostats for enrolling in PSEG Long Island’s Smart Savers Thermostat program, which can be used to control usage during peak summer days. Visit for more details.
  • Commercial customers may sign up for the Commercial System Relief program. Visit for more details.
  • Close blinds and window coverings facing the sun to keep out the sun’s heat.
  • Ceiling fans cool fast and cost less than air conditioning. (In hot weather, set ceiling fans to spin quickly, counterclockwise to push air downward.)
  • Seal holes and cracks around doors and windows with caulk or weather-stripping.
  • Replace old appliances with new energy efficient ENERGY STAR® appliances. 
  • Replace air filters monthly. Dirty filters make your air conditioner work harder.

Prepared for potential outages:

High temperatures, thunderstorms and high electric demand can sometimes cause scattered outages. PSEG Long Island has scheduled additional personnel to address potential outages safely and as quickly as possible during this forecasted heat wave. 

Stay connected:

  • Download the PSEG Long Island mobile app to report outages and receive information on restoration times, crew locations and more.
  • To report an outage and receive status updates via text, text OUT to PSEGLI (773454) or visit us online at
  • To report an outage or downed wire, call PSEG Long Island’s 24-hour Electric Service hotline: 800-490-0075. 
  • Follow PSEG Long Island on Facebook and Twitter to report an outage and for updates before, during and after a storm.
  • Visit PSEG Long Island’s outage information across Long Island and the Rockaways online at

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PSEG Long Island
PSEG Long Island operates the Long Island Power Authority’s transmission and distribution system under a long-term contract.  PSEG Long Island is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a publicly traded diversified energy company.