New Electric Rates
After an open, transparent and rigorous review process, a new electric rate plan is
now in place for 2016 – 2018. This plan was approved by LIPA’s Board of Trustees and is in line with the final recommendations of the New York State Department of Public Service.
Electric Rate Plan for 2016 - 2018
Following a three-year rate freeze, a new electric rate plan for the next three years took effect on January 1, 2016. To learn more about how this will affect your bill, please review the information below, including rate-specific material that is being provided with January bills.
How the 2017 Changes Affect Your Account
For customers billed on rate:
The Investments We're Making Are Paying Off:
- Enhanced Tree Trimming and Vegetation Management Process
In 2016, we trimmed trees along more than 2,600 miles of wires. Tree-related power outages are down 60 percent in areas where the new program has been implemented.
- Maintain Reliable Electric Service
Reliability starts with every piece of equipment that carries electricity to your home and business. This year, we inspected, repaired and replaced equipment in hundreds of locations, island-wide – including strengthening or replacing more than 8,500 poles
- Improve our Storm Response and Storm Preparedness Program
Enhancing the storm response program allowed PSEG Long Island to restore power to the more than 82,000 customers that lost power in a severe summer storm in fewer than three days, all while staying in regular contact with customers and elected officials.
- Provide Best-in-Class Customer Service
We’ve worked on enhancing your customer experience with
big changes that included a brand new, mobile-friendly My Account, bill payment by text message, enhanced Balanced Billing program for greater stability and a new, interactive and mobile-friendly online outage map.
Your rate is shown on the back of your bill above the details of your charges.
Pictured Bill: Rate 280 - Commercial, Small, General Use
Additional Rate Information