Home Voice Assistants

Customer Service Has Never Been Easier

Now hear this! PSEG Long Island is making it easier than ever to manage your account by voice command through your Amazon Alexa or Google Assistant. Just another way we’re using technology to enhance your customer experience.  

With a simple voice command you can...

dollar sign

Pay Your Bill

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Report an Outage

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Review Usage History

Icon Calendar

Check Meter Reading Dates

LED Bulb

Get Energy Saving Tips

Safety icon

Ask for Safety Tips

Getting Started is Easy

Simply use your voice and say "Alexa, enable the PSEG Long Island skill" or "Okay Google, Talk to PSEG Long Island!" You can also enable the Amazon skill from Amazon.com or through the Alexa app. For Google Home, simply visit play.google.com or through the Google Assistant app. Whichever way you choose, your My Account login information will be needed. 

   

1

Enable the Skill

For Alexa, open the Alexa app on your smart device, tap Skills & Games and search for PSEG Long Island. Select ENABLE. For Google Home, speak “Talk to PSEG Long Island” on your device or google assistant app.

   

2  

Link your PSEG Long Island Account 

Enter your My Account login information. 

   

3

Time to Talk 

You are now all set to ask anything about your bill, payments, usage and more! 

Alexa app

No device? No problem.

Enjoy the benefits of the PSEG Long Island skill even without a physical Alexa or Google Home device. Download the Amazon Alexa or Google Home Assistant app and take all of our voice assistant features everywhere!

 

App store Google Play

We're just getting started

Easily interact with us in real time to get the information you need. It's just one of the many ways we’re using technology to improve your experience and make it easier to do business with us.

New features will be added as we continue to enhance our voice assistant technology. Stay tuned!

LED plus Echo plus Thermo

Enjoy a more efficient home

Voice-enabled smart thermostats and LED bulbs allow you to take control of your energy usage. Shop our online Efficiency Marketplace for the latest in smart home products. 

Shop now

Time-of-Date Rate Plan FAQ

Please see the most frequently asked questions below. Complete Terms and Conditions can be found here.