Customer Service
We've Got Your Energy Needs Covered
Looking for new service? Need help keeping track of your electric bills? Need financial help? PSEG Long Island has your back.
Contact Us
Reach our Customer Service Monday - Friday, from 8 a.m. - 8 p.m. or use our automated 24/7 service to check your account balance, make payments, and more.
Report an outage online or by texting OUT to PSEGLI (773454). You can also check the status of a power outage on our outage map.
Customer Assistance
No one can predict emergencies. Facing an unexpected sickness? We can help. Handling a chronic illness that requires special life-saving equipment? We've got you covered.
Financial Assistance
Struggling to pay your electric bill? Our Consumer Advocates are committed to helping you keep the power on.
Filing a Claim
If you think you've suffered losses or damages as a result of something for which PSEG Long Island is responsible, you can file a claim.
Scam Alerts
We don't want you to fall a victim to any of the scams that target utilities customers. Trust your instincts. We don't accept pre-paid debit cards or demand deposit payments to prevent service shut-off.
Social Media
Connect with us on your favorite social media channels!